Terms of Service

Welcome to Crown Collective SA. By accessing or purchasing from our website, you agree to the following Terms of Service.

1. General

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to make purchases.

We reserve the right to update or modify these Terms of Service at any time without prior notice.

2. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct any errors and cancel or refuse orders if necessary.

Prices are displayed in South African Rand (ZAR) and are subject to change without notice.

3. Orders

All orders are subject to acceptance and availability.

After placing an order, you will receive an order confirmation. This does not guarantee acceptance of your order. We reserve the right to cancel any order due to stock shortages, payment issues, or suspected fraudulent activity.

4. Payments

Payment must be received in full before your order is processed and dispatched.

We use secure payment providers to process online transactions.

5. Shipping

Orders are delivered throughout South Africa using Aramex and The Courier Guy.

Estimated delivery time is 2–4 business days after your order has been dispatched. Delivery times are estimates and may vary due to circumstances beyond our control.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy. Please review our policy before making a purchase.

7. Limitation of Liability

Crown Collective SA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products, except where required by applicable law.

8. Privacy

Your personal information is collected and processed only for the purpose of fulfilling your order and providing customer support. We are committed to protecting your privacy.

9. Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, and text, is the property of Crown Collective SA and may not be copied, reproduced, or distributed without prior written permission.

10. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes arising from the use of this website or purchases made through it will be subject to the jurisdiction of the South African courts.

11. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: orders.crowncollective@gmail.com
WhatsApp/Phone: +27 69 110 3788